Shipping and Payment
REALSTIL ships exclusively with DHL Express. Here you will find the most important information about processing, delivery times, shipping costs, tracking, partial deliveries, and payment methods. The details relevant to your specific order are displayed before purchase at checkout.
DHL Express
Shipping with DHL Express and tracking. The estimated total delivery time is usually approx. 2–4 business days, unless otherwise stated on the product page or at checkout.
For the European Union, Switzerland, and the USA, DHL Express International is offered. Delivery estimate, price, and currency are displayed at checkout.
Important for on-demand items: Production, finishing, or order processing takes place before handover to DHL. The stated total delivery time takes this process into account unless otherwise specified.
From order to delivery
Estimated total delivery time
Including production, processing, and DHL Express shipping.
Including production, processing, and DHL Express International.
Customs clearance and local delivery may extend the delivery time.
Deviating information on the product page or at checkout takes precedence. Holidays, promotions, customs clearance, or delays with the shipping provider may extend delivery times.
DHL Express prices
Free from 60 € order value.
Free from 60 € order value.
Free from 60 € order value.
Free from 60 USD order value.
The costs and currencies shown at checkout are decisive. Outside the EU, customs duties, taxes, or import fees of the destination country may apply.
Keep track of your shipment
After handover to DHL, you will receive a shipping confirmation with a tracking link. It may take a few hours before the first data is visible.
If items are produced or processed at different locations, an order may arrive in multiple packages. You will receive separate information for shipped partial deliveries.
Secure payment methods
Depending on the country, device, and availability, payment options such as PayPal, Klarna, credit card, Apple Pay, or Google Pay may be offered. The actual available payment methods and conditions are shown before completing your order at checkout.
Any questions about DHL Express?
Our customer service usually responds within 24 hours from Monday to Friday. Please include your order number with any order inquiries.
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